FREQUENTLY ASKED QUESTIONS
When does the auction close?
The online auction will close on Sunday, October 8th, 2023 at 11:59pm.
Find the item you’re interested in and click "Enter Auction." This will take you to that item’s specific auction page where you can see more details about the piece, the current highest bid, and bidding history.
Click "Place a Bid" to initiate the process.
Enter the amount you’d like to bid, your personal information for verification purposes, agree to the auction's Terms and Conditions, and click “Submit.”
Once your bid has been submitted you will receive a verification email.
All winning bidders are obligated to purchase the item, as outlined in the auction's Terms and Conditions.
How do I place a bid?
You can place an unlimited number of bids. It is your responsibility to ensure that you have the financial means to fulfill your obligation should you win any of the items.
How many bids can I make?
All bids are recorded with a timestamp when they are submitted. First and foremost, bids are ranked by monetary value. If two people submit bids of the same dollar amount, the bidder who submits first will be considered the bid leader. If any bid is retracted, all other bids at that amount will remain eligible based on their time of submission.
How are bids ranked?
How will I know if I’ve been outbid?
You can revisit MadeFromFiona.ca anytime to see the items you are currently winning or if you have been outbid.
When the auction closes, you will be sent a text and email notification with confirmation of your winning bid. A representative from the Made from Fiona auction will reach out to coordinate payment.
How will I know if I’ve won?
Please send an email to auction@madefromfiona.ca to get in touch with a representative who will help remove your bid from the system.
Can I retract a bid?
Yes, you can still contribute to the cause! This initiative aims to raise as much money as possible to support communities in Nova Scotia affected by Hurricane Fiona. Clicking the "Make a Donation" button will redirect you to the United Way of Halifax website, where you can donate an amount of your choosing.
If I'm outbid, can I still help?
What will United Way Halifax do with the money raised?
United Way focuses on aiding marginalized communities who are most vulnerable to climate disasters and least equipped for recovery. The organization views these funds as crucial for addressing these challenges and preventing financial distress among affected individuals. United Way Halifax plans to use the funds to achieve several key objectives:
Help with recovery and rebuilding efforts from Hurricane Fiona, post-tropical storm Lee, and other climate disasters affecting Nova Scotia this hurricane season.
Finance home repairs for households that are uninsured or underinsured.
Equip community organizations with emergency supplies like grocery gift cards, preparedness kits, and gas cards to expedite crisis response.
Swiftly address immediate needs during climate disasters, including providing food, medication, shelter, and gas to affected communities.
Establish neighbourhood hubs as resource centers for essentials and community support, including charging stations and meals.
Offer mental health services and social work support for individuals and community organizations affected by climate events.
Your privacy is important to us. All information collected will be kept secure. Your information will not be shared, sold, or given to any third parties, except as necessary to complete final Auction transactions.
For more details, please refer to our Privacy Policy.
What is your privacy policy?
Who should I contact if I have further questions?
For questions about auction items or donating, please send an email to auction@madefromfiona.ca