PRIVACY POLICY

Privacy Policy for the Made From Fiona Online Charity Auction ("Auction")

Last Updated: September 15, 2023


Introduction

This Privacy Policy outlines how the Auction and King Ursa ("King Ursa") handle your personal information when you use our website and services, accessible at MadeFromFiona.ca (hereafter referred to as the "Website"). By using our services, you agree to the terms outlined in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time and for any reason, without prior notice. Such modifications will become effective upon posting on the Website. Therefore, we encourage you to review this Privacy Policy each time you access the Website. Your continued use of the Website after any changes are posted signifies your acceptance of those changes.


Compliance

We are committed to safeguarding your privacy and adhering to Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).


Information We Collect

This section explains the kinds of information we gather, how we use it, and how we keep it safe:

Personal Information

When you take part in our online charity Auction, we'll ask for some personal information to confirm who you are. This includes:

  • First and Last Name

  • Phone Number

  • Email Address

  • Postal Address

  • Name of Company or Organization (if applicable)

We use this data to help you participate in the Auction, to get in touch about Auction outcomes, and to handle any successful bids you make. Your personal information will only be used for these specific purposes and will not be shared with third parties unless required by law or explicitly authorized by you.

Website Analytics

Everyone who visits the website provides some information, even if they don't realize it. This could be details you enter, like bid amounts and comments, or data we collect automatically, like your IP address, the type of device you're using, and how you interact with the site. This helps us make the website better and understand what our users like and don't like. We retain this data for up to 12 months. After this period, the data is either deleted or anonymized for further statistical analysis without personal identifiers.

Video Metrics

If you watch a video on our website, which is hosted on YouTube, King Ursa and YouTube may collect data on how you interact with the video. This is done to help us improve both the content and your viewing experience. Specifically, we monitor when the video starts playing, how far you progress through it, and if you watch it to the end. YouTube also collects data in accordance with its own privacy policy, which you can find here.

Payment Information

No financial transactions are processed directly through our website. The personal information we collect from you, such as your first and last name, phone number, email address, and postal address, is used solely for the purpose of identification, verification, and facilitation of the charity Auction process.

Any payments related to winning bids or donations will be conducted through separate, secure channels outside of our website. Therefore, we do not store or process any financial or payment information on this platform. For additional information on payment procedures, please refer to the Auction terms and conditions or contact us directly.

How We Use Your Information

Here's what we do with the data we collect:

  • Auction Participation: Making it possible for you to take part in our charity Auction.

  • Communication: Talking to you about the Auction and your bids.

  • Improvement: Finding out what you like and don't like to make the website better.

  • Marketing: If you say it's OK, we'll send you emails about the Auction.


Sharing Your Information

We do not sell your personal information. However, we may share your information with the following entities for specific purposes:

Service Providers: Trusted third-party service providers who assist in operating our website, or provide customer support. These providers are bound by contractual obligations to keep your information confidential.

Legal Compliance: Disclosure of information when required by law, such as in response to a legal process, court order, or government request.

Protection of Rights and Interests: Sharing information to protect our rights, privacy, safety, or property, and that of our users and partners.


Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.

Correction: Request corrections to any inaccuracies in your personal information.

Deletion: Request the deletion of your personal information, subject to applicable legal requirements.

Marketing Communications: Opt out of receiving promotional emails from us at any time by following the instructions in the emails or contacting us.


Security

We employ reasonable security measures, including encryption and regular security audits, to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, it's important to note that no method of data transmission or storage is completely secure.


Third-Party Links

This website may include links to other websites. Those sites have their own privacy policies, and we're not responsible for how they treat your data.


Contact Us

If you have any questions, please get in touch at madefromfiona@kingursa.com.